🧩 Refund Policy

We want you to feel confident when shopping at avanique.shop .

Order Cancellations Policy

<24 hours (Before we produce): 5% cancellation fee
≥24 hours (In production process): 25% cancellation fee
≥3 days (Production is completed): 50% cancellation fee
Once shipped: Can’t be canceled

1. Return & Refund Eligibility

We accept return or refund requests under the following conditions:

  • The request is made within 30 days of the delivery date.

  • The item is unused, undamaged, and in its original packaging.

  • Proof of purchase (order number or confirmation email) is provided.

Certain items may be marked as final sale or non-returnable; these items are not eligible for returns or refunds.

2. Damaged, Defective, or Wrong Item

If you receive a damaged, defective, or incorrect product, please contact us within 7 days of receiving your order at support@avanique.shop  and include:

  • Your order number

  • A brief description of the issue

  • Clear photos or videos of the product and packaging

Once confirmed, we will provide a replacement or full refund, depending on your preference and product availability.

3. Return Shipping

  • For approved returns not caused by our error (e.g., change of mind, wrong size chosen by the customer), the customer is responsible for the return shipping cost.

  • For damaged, defective, or incorrect items, we may cover or reimburse reasonable return shipping costs, depending on the case.

4. Refund Processing

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved, a refund will be issued to your original payment method within 5–10 business days.

Please note that original shipping fees are generally non-refundable.

For any questions regarding refunds, please email support@avanique.shop .

5. Order Processing Time & Order Cancellation

Order Processing Time

  • Orders are typically processed within 1–3 business days after they are placed.

  • Orders are not processed on weekends or public holidays.

Order Cancellation Window
We understand that you may change your mind after placing an order. You may request to cancel your order:

  • Within 12 hours of placing the order, and

  • Before the order has been shipped.

If your cancellation request is submitted before shipment and within the 12-hour window, we will cancel the order and issue a full refund to your original payment method.

To request a cancellation, please email support@avanique.shop  as soon as possible with:

  • Subject line: “Order Cancellation Request”

  • Your order number

  • The name and email used at checkout

If the order has already been shipped, we can no longer cancel it. In that case, you may still be able to request a return after delivery in accordance with our Return Policy above.

6. Return Address

All approved returns should be sent to the following address (unless our customer service team provides a different address in writing):

DailyUsefuls – Returns Center
1234 Market Street, Suite 500
Los Angeles, CA 90017
United States

Please do not send any products back without first contacting us at support@avanique.shop .
Items returned without prior authorization may not be accepted or processed.